Refund policy
You have the right to return your order within 14 days from the date of receiving it, in accordance with EU consumer protection laws.
To be eligible for a return:
• The item must be in the same condition that you received it.
• It must be unused, unworn, and in its original packaging.
• A receipt or proof of purchase is required.
How to start a return:
To request a return, please contact us at customerm11@aol.com within 14 days of receiving your order.
We will provide you with the return address and instructions.
Items sent back without first requesting a return will not be accepted.
Return shipping costs:
Customers are responsible for return shipping costs, unless the return is due to a defective product or an error made by our store.
Refunds:
Once your return is received and inspected, we will notify you.
If approved, your refund will be processed within 7 business days and returned to your original payment method.
Damaged or incorrect items:
If you receive a damaged or incorrect item, please contact us immediately so we can resolve the issue and provide a replacement or refund.
